Shipping policy

Shipping Policy

We currently ship within Morocco only.

Orders are processed within 12-24 business hours.

Once dispatched, delivery typically takes 1-3 business days depending on your location.

You will receive a confirmation once your order has been processed.

Delivery timelines may vary during peak periods or due to external factors beyond our control.

We aim for reliability, not speed at the expense of care.

Please ensure that your shipping details are accurate at the time of purchase.

ALLEGRIA is not responsible for delays caused by incorrect information.

Order Confirmation

Once your order is placed, you will receive confirmation via email or phone.

Orders are prepared carefully to ensure product integrity and packaging quality.

If you need to modify or cancel your order, please contact us as soon as possible at contact:ghita_md@hotmail.com.
We cannot guarantee changes once the order has been processed.

Returns Policy:

Due to the hygienic nature of scalp care products, we do not accept returns on opened or used items.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos and order details.

We will review the situation and provide a suitable resolution.

Unopened and unused products may be eligible for return within 7 days of delivery, subject to inspection and approval.

Shipping fees are non-refundable unless the error is on our side.

Our Approach

ALLEGRIA is built on preparation and consistency.

We approach every order with care, structure, and attention to detail.

If you have any questions regarding shipping or returns, please contact: contact:ghita_md@hotmail.com.